Solutions for Mobile Phone Unable to Connect to Camera's WiFi
It is possible that the app has not been granted permissions or is not enabled. Please uninstall the app and download it again.
Then enable all permissions on the phone. When the phone is connected to the camera's WiFi, you need to turn off the phone's Bluetooth, mobile data, and AirDrop.
Connect to the WiFi first, then enter the app to connect and view the footage.
✨Features:
► 4K UHD Sensor
► 1.5-inch HD IPS Screen
► Built-in and External Microphone
► Built-in WIFI for Free Picture and Video Download
► Compact Size, Easy to Carry, Fits in Shirt Pocket
► Versatile, Mount on Helmets, Bicycles, Selfie Sticks, Backpacks, etc.
► Capture Video and Photos Anywhere, 180° Rotatable for Multi-Angle Shooting
► Supports Languages: Japanese, Thai, English, Traditional Chinese, Japanese, Korean, Russian, German, French, Spanish, Dutch, Portuguese, Thai, etc.
✨Specifications:
Model: Q5
Resolution: 4K/2K/1080P
Video Format: AVI
Video Frame Rate: 30fps
Lens Angle: 130°
Rotation Angle: 180°
WiFi Function: P2P Connection
Operating System: Android/iOS Phones
Application: VIIDURE
Microphone: Supported (Simultaneous Audio and Video Recording)
Network Compatibility: AccessPoint (Does not support 2.4G remote)
Memory Expansion: Micro SD card up to 128GB (TF card not included)
Battery Capacity: 2000mAh
Usage Time: 5-8 hours (WiFi connected, screen off)
Charging Time: 1 hour
Product Dimensions: 98 * 30 * 18mm
Product Color: Black
Product Material: Thermoplastic
✅Package Includes:
Please refer to the specification image.
After receiving the product, please use a charger below 5V2A + the original data cable for charging. Do not use fast charging. Thank you~
How to Get Help:
When contacting our after-sales service team, please provide the following information to expedite the resolution process:
Description of the Defect: A brief description of the problem you encountered.
Error Video: If possible, please record a short video demonstrating the issue. This will help our technicians understand the problem more accurately.
Your satisfaction is our top priority. We strive to exceed your expectations with our fast and professional after-sales service. For any inquiries or assistance, please contact our customer service team online.